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Welcome to Tilia

Customer Testimonials

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Delivering exact arrangement
Thank you for the prompt reply and also for delivering the exact same arrangement as depicted. Regards Kanika
kanika sharma
June 06, 2017
Wonderful Experience
Thank you, it was a wonderful experience ordering from you :) great flowers and cake:) thank you once again!
Joyce Christina
May 11, 2017
Excellent Job
Thank u so much TILIA..... This was my first order placed in tilia.... So happy with the order we received... Customer service provided by you people are awesome... Tilia made my hubbys birthday even more special with those flowers... I would like to thank tilia once again... Excellent job.... Thank u thank u so much
Sushma Chinni
March 15, 2017
Timely delivery
Thanks so much for the timely delivery. Appreciate it. My mom in law was thrilled to receive it. :) Best, Poornima
Poornima Krishnan
March 15, 2017
!!! Thank You a Ton !!!
Dear, I cannot thank you enough for the beautiful flowers delivered and they were nothing short of stunning. Family were impressed and told me how special they thought the flowers were. But more than that, the level of service/decoration provided, your willingness to deliver on time with short notice was appreciable and that was truly above and beyond the call. Hope to see you again! Umapathy Subramanian USA
Umapathy Subramanian
February 14, 2017
Amazed at the Customer Service
Good Evening Mr. Senthil & Tilia, Thank you. This was my very first Order with Tilia till date & I’am amazed at the Customer Service I have received since the day I placed my order. Email confirmations, acknowledgements, proactive thinking, delivery SMS & email delivery confirmation -Simply fabulous customer service. I didn’t have to make a single call to check on the Status of my Order-Thank You! Regards, Louella
Louella Caroline Newcastle
February 01, 2017
Pleased with your service
Hello, Yes, indeed. I was very pleased with your service & the extra effort shown by the delivery person. In addition, the family of the deceased was delighted with the arrangement. I could not have had a better experience. Thank you. Kind regards, Claudia
Claudia McDaniel
January 17, 2017
Best Customer Experience
Thanks a lot for delivering the flowers even though the payment cancelled. Appreciate your consideration on delivering the flowers without cancelling the order. Thanks for the best customer experience. Thanks Divya
Divya Raaga
January 10, 2017
Thank you
Thank you for your delivery of the flowers and cake for my mothers birthday on 20th December 2016. I appreciate your trust and fantastic customer service in accepting that I was not in Australia and my credit cards security parameters were not allowing me to make payment. The fact your organisation took the trouble to contact me via telephone, enquire why there was an issue, and proceeded to deliver the requested gifts WITHOUT payment and would wait for payment when I returned to Australia is truly above and beyond the call of customer service that can be expected from any organisation. My mother enjoyed the gifts sent and had a lovely 71st birthday, for that I thank you also. Your organisation shows a high professional level of customer service and I thank you once again. Regards Sandeep
MR SANDEEP TAVEIRA
December 30, 2016

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